The IVR system (Interactive Voice Response) is a PCI-DSS Level 1 service for helping Call Centres comply with the card saving regulation. The agent receives the call and when the client is going to enter their card information they do so in a PAYTPV environment without the agent hearing the card information.
If the contracted service is recurring: subscriptions, payment of invoices, contracting of services, etc., you can store (tokenise) the credit/debit cards of your clients for future calls or make them compatible with your website and App. This service is compatible with:
As the agent does not hear the card information, there is no internal fraud from card theft.
If the card is stored for future purchases, it will not have to be requested the next time.
The call travels through a VPN with PAYTPV. The control panel may be yours our ours.
Whether it is for your business or you provide services to others, the IVR service is multibusiness/multimerchant.